🛠 Tech Stack

💼 About This Role

You'll own customer outcomes at 1mind from onboarding through renewal, partnering with revenue teams to deploy AI-powered Superhumans that drive measurable value. You'll act as a strategic advisor, turning customer success metrics into repeatable deployments and scaling playbooks across accounts. This role offers the chance to shape the future of AI in GTM at a fast-moving remote-first company.

🎯 What You'll Do

• Own a portfolio of customers from onboarding through renewal and growth
• Drive adoption and value realization through onboarding and ongoing engagement
• Partner with customers to define success criteria and connect product usage to outcomes
• Lead renewals with a proactive, value-driven approach and identify expansion opportunities

📋 Requirements

• 5+ years in Customer Success, Account Management, or similar customer-facing roles in B2B SaaS
• Experience managing complex customer relationships with multiple stakeholders
• Experience supporting renewals, retention, or customer growth initiatives

✨ Nice to Have

• Experience with enterprise B2B customers and GTM-focused use cases
• Familiarity with AI, automation, or marketing automation platforms
• PMP, CSM, or similar certification

🎁 Benefits & Perks

• 💰 Competitive compensation ($125K–$175K + equity + bonus)
• 🏡 Remote-first culture with ownership and autonomy
• 🧠 Shape the future of AI-powered GTM operations
• 🤝 Collaborate with top AI and product design talent

📨 Hiring Process

[email protected]