about 4 hours ago

IT Systems Administrator

Burlington, MA

$35-$50 / year

contractmidrobotics

Tech Stack

Description

In this role, you will manage and optimize our internal IT infrastructure, including network, identity management, and third-party systems. You'll ensure reliability, security, and efficiency while providing technical support to employees.

Requirements

  • Bachelor’s degree in Computer Science, IT, or equivalent experience.
  • 3+ years of experience in IT systems administration or similar role.
  • Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
  • Proven experience with IAM solutions (Okta, Azure AD, Ping Identity) and federated identity (SAML, SSO).
  • Experience administering third-party business systems (e.g., Google Workspace, Microsoft 365, Slack, Zoom).
  • Familiarity with security best practices and observability tools (e.g., Prometheus, Grafana, ELK Stack).
  • Excellent problem-solving and communication skills.

Responsibilities

  • Design, deploy, and maintain local area networks, ensuring high availability and performance.
  • Configure and troubleshoot network devices including switches, routers, firewalls, and wireless access points.
  • Architect and administer IAM solutions (e.g., Okta, Azure AD) for secure user access.
  • Implement and manage federated identity systems (SAML, OIDC, SSO).
  • Administer critical third-party SaaS and on-premise applications; manage vendor relationships and integrations.
  • Implement security measures, configure monitoring/logging tools, manage patch management and vulnerability assessments.
  • Provide Tier 2/3 technical support; maintain knowledge base and manage IT asset inventory.
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