🛠 Tech Stack

💼 About This Role

You'll provide white-glove service at a luxury retail center, handling reservations, directions, and personalized requests for residents and guests. Your work directly enhances the guest experience and supports property operations.

🎯 What You'll Do

• Fulfill personalized service requests (reservations, travel, maintenance)
• Greet guests and residents with hospitality standards
• Coordinate guest needs with other departments
• Handle website inquiries and track resolution

📋 Requirements

• 2 years hospitality experience
• Customer service skills with professional demeanor
• Microsoft Office Suite proficiency
• Flexibility to work weekends, early mornings, late nights, holidays

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3In-Person Interview· 1 hour