🛠 Tech Stack

💼 About This Role

You'll support the operations team with administrative tasks in a fast-growing fintech, helping ensure customer queries are handled efficiently. Full training is provided as you learn about financial services and customer operations.

🎯 What You'll Do

• Maintain and update internal systems with accurate information.
• Assist with reconciliation tasks and data checks.
• Review and process digital and hard copy correspondence.
• Handle general inbound queries and administrative requests.

📋 Requirements

• Highly organised with excellent attention to detail.
• Comfortable working with numbers and data with good basic maths skills.
• Some experience using Microsoft Excel (formulas, sorting/filtering).
• Willingness to learn and develop within financial services.

✨ Nice to Have

• Prior industry experience in financial services.
• More advanced Excel skills.
• Experience with multiple systems.

🎁 Benefits & Perks

• 🎂 Equity: Everyone owns a piece of the company.
• 🏖️ 25 days holiday plus 8 bank holidays.
• 🧘 Hybrid working with 3 days a week in the office.
• 🎓 One month paid sabbatical after 4 years.
• 🏋️ Free gym membership and team wellness budget.