💼 About This Role

You'll lead enterprise renewals and customer success teams across EMEA and APJ, driving retention and growth for a global data resilience leader. Your core impact will be achieving renewal targets and strengthening Net Revenue Retention. This role stands out for its strategic influence across Sales, Customer Success, and executive leadership.

🎯 What You'll Do

• Establish processes for collaboration across Renewals, Sales, Customer Success, Finance, and Legal.
• Lead the team to achieve Account Growth Quotas (Renewal + Expansion).
• Create win-back plays for enterprise accounts.
• Provide structured insights on customer and market trends.

📋 Requirements

• 10+ years experience leading Renewals, Sales, or Customer Success Teams
• Proven track record in enterprise sales leadership with a focus on renewals
• Strong business acumen and ability to navigate complex organizational structures
• Expertise in negotiation, stakeholder engagement, and change management

✨ Nice to Have

• Experience in SaaS or subscription-based business models

🎁 Benefits & Perks

• 🏖️ 25 paid vacation days plus RTT days
• 🏖️ 4 extra global VeeaMe Days for self-care
• 💼 Employer-paid private medical, dental, optical, and wellness plan through Axa
• 📚 On-demand learning libraries (LinkedIn Learning, O’Reilly)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 1 hour
3. 3Executive Interview· 1 hour