3d ago
Customer Service Representative
Las Vegas, Nevada
โจ $30k-$40k / yearest.
full-timejunioreducation
๐ Tech Stack
๐ผ About This Role
You'll be the face of Colibri, welcoming students and assisting with enrollments, scheduling, and orientations in a supportive learning environment. Your core impact includes maintaining accurate records and providing friendly service to help students succeed. We're a pioneer in online professional education with over 1 million customers annually.
๐ฏ What You'll Do
- Welcome guests, check students in, assist with enrolling and scheduling
- Answer in-person and virtual inquiries via chat, email, and phone
- Maintain student records in the CRM system
- Support operations with attendance, inventory, and cash reconciliation
๐ Requirements
- High school diploma or GED required
- 1-2 years of customer-facing experience required
- Proficient in Microsoft Office (Word, Excel, Outlook)
โจ Nice to Have
- Some college preferred
- Basic experience with CRM software preferred
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 15 min
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