8h ago
Risk Adjustment Account Manager, Customer Success
Remote, US
✨ $75k-$100k / yearest.
full-timemid RemoteHealthcare
🛠 Tech Stack
💼 About This Role
You'll manage diverse clients and projects, ensuring satisfaction and success. Your work directly impacts quality measures, cost of care, and member experience. This role combines account management with healthcare analytics in a dynamic startup environment.
🎯 What You'll Do
- Assist in managing diverse clients and healthcare projects.
- Work with the Customer Success Team to ensure client satisfaction.
- Collaborate with cross-functional teams to deliver high-quality results.
- Maintain and update project documentation and spreadsheets.
📋 Requirements
- Experience working with Health Plan Payers in Risk Adjustment or Quality.
- Proficiency in Microsoft Excel and project management tools like SmartSheet.
- Demonstrated organizational skills and attention to detail.
- Ability to adapt to a fast-paced startup environment.
✨ Nice to Have
- Bachelor's Degree preferred.
- Previous project management coursework or experience.
🚩 Heads Up
- Vague responsibilities listed as 'assist in management' may indicate unclear scope.
- Requirements include 'demonstrated intelligence', which is subjective and unmeasurable.
- Role description uses 'rock star' and 'rocket ship' jargon, potentially mismatched with actual duties.
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