Tech Stack

Description

You will lead a team of quality control specialists, manage day-to-day operations, and design scalable quality frameworks to ensure the highest data quality for AI training datasets. This role involves collaborating with delivery and lab teams to exceed customer requirements and championing improvements that drive operational efficiency and customer satisfaction.

Requirements

• Bachelor's degree in Computer Science, Engineering, Operations, or related field
• 4+ years experience leading teams or scaling complex operational/technical processes
• Strong analytical skills with proficiency in SQL
• Demonstrated experience building systems, processes, and teams across diverse customers
• Hands-on background in operations management, product management, or management consulting

Responsibilities

• Build and lead a team of quality control specialists
• Collaborate with delivery teams to interpret and exceed customer requirements
• Manage day-to-day operations including workload planning and performance reporting
• Design and implement scalable quality frameworks and best practices
• Champion initiatives to improve quality, operational efficiency, and customer satisfaction