2h ago
Field Operations Lead - Robotics
Milpitas, CA
full-timeseniorAI robotics Visa Sponsor
Description
You will own everything after the robot leaves the lab: lead deployments, diagnose and resolve complex field failures, monitor performance, and build scalable procedures. Your work directly shapes product priorities and ensures reliability in real-world environments.
Requirements
- 5-8+ years in field engineering, systems integration, or technical operations with hands-on hardware deployment
- Bachelor's in Robotics, Mechanical/Electrical Engineering, Mechatronics, CS, or related field
- Strong foundation in both hardware and software across full systems
- Sharp diagnostic instincts across the hardware-software boundary
- Willingness to travel up to ~75% domestically and internationally
Responsibilities
- Lead end-to-end onsite robot deployments and commissioning
- Diagnose and resolve complex hardware-software field failures
- Track field performance and translate observations into engineering priorities
- Develop deployment procedures, playbooks, and global scaling standards
- Partner with customers and internal stakeholders as on-site RoboForce representative
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