3h ago
Head of Strategic Partnerships & AI Ecosystem
San Mateo, California, United States
full-timedirectorArtificial Intelligence / Customer Experience (CX)
Tech Stack
Description
You will own Delight.ai's full ISV and hyperscaler ecosystem strategy, from AWS co-sell execution to GenAI platform alliances with OpenAI, Anthropic, and Google. Your role is to build the commercial engine that makes partnerships a measurable, compounding revenue driver, treating ecosystem positioning as a product roadmap.
Requirements
- 10+ years in Strategic Partnerships, Technology Alliances, or Ecosystem Leadership inside SaaS or enterprise technology
- Deep hands-on experience with hyperscalers, especially AWS co-sell programs, and direct relationships with GenAI platform vendors
- Technical fluency to engage product and engineering leaders and commercial acumen to structure complex partnership agreements
- Proven, quantifiable revenue impact through partner-sourced and partner-influenced pipeline
- Experience designing and scaling a global partnerships operating model, including segmentation, tiering, and performance frameworks
Responsibilities
- Define and lead ISV ecosystem strategy across AI, CX, commerce, and SaaS
- Use AI tools to track ecosystem shifts and translate into actionable partnership and product strategy
- Expand AWS commercial relationship and launch new ones with OpenAI, Anthropic, Google, and other GenAI platforms
- Identify and secure high-impact ISV partners that extend product value and unlock new customer segments
- Build partner segmentation, tiering, and prioritization frameworks and automate pipeline tracking
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