🛠 Tech Stack

💼 About This Role

You'll act as the key technical bridge across implementation and customer success, owning backend technical setups for enterprise clients. Your core impact is ensuring seamless onboarding and long-term platform success through integrations, data flows, and system configurations. This high-impact role combines technical depth with client-facing communication in a fast-paced SaaS environment.

🎯 What You'll Do

• Lead complex technical implementation workstreams and ensure timely go-live milestones.
• Manage backend setups including SSO, API integrations, and HRIS data synchronization.
• Validate integrations with external tools like MS Teams, Slack, and Zoom.
• Translate client requirements into scalable backend configurations.

📋 Requirements

• 3+ years of experience in Technical Account Management or similar in SaaS
• Strong understanding of SSO (Azure, Okta), APIs, and data integration
• Experience with data management and reporting tools
• Proven ability to manage multiple complex technical projects

✨ Nice to Have

• Experience with ERP/CRM systems and enterprise integrations

🎁 Benefits & Perks

• 💰 Competitive salary package (₹12–18 LPA)
• 🏠 Remote-first work setup within India
• 🚀 High-impact role connecting implementation, success, and engineering
• 📈 Growth opportunities in a scaling organization