🛠 Tech Stack

💼 About This Role

You'll lead customer success strategy for a Gen AI code review platform, ensuring customers realize maximum value. Reporting to the VP, you'll build and scale a passionate team while owning renewals and expansion. This is a high-impact leadership role at a fast-growing AI startup.

🎯 What You'll Do

• Hire and develop a Customer Success Management team
• Oversee customer journey from onboarding to production scaling
• Build strong relationships and understand customer business objectives
• Own book of business including renewals and expansion opportunities

📋 Requirements

• 10+ years experience in customer success or similar role
• 5+ years leadership experience in a high-growth tech company
• Technical competency to understand AI-powered code review software
• Customer obsession and experience with negotiations and procurement

✨ Nice to Have

• Experience with code review processes and tools
• Familiarity with AI and open source technologies
• Experience with GTM at early-stage, VC-backed startups

🎁 Benefits & Perks

• 🧑‍💻 Cutting-edge technology with real-world impact
• 🏢 Collaborative and innovative environment
• 💰 Competitive salary, equity, and benefits
• 📈 Professional development opportunities