20h ago
Operations Program Manager - Insurance Specialty
Atlanta, GA
โจ $80k-$110k / yearest.
full-timemid Hybrid
๐ผ About This Role
You'll lead a team of insurance verification specialists to ensure quality and efficiency, while partnering with product and engineering to improve the insurance verification software. Your work directly impacts how major organizations manage third-party risk.
๐ฏ What You'll Do
- Manage quality and efficiency of a verification specialist team
- Conduct ongoing training for insurance verification specialists
- Create and maintain training articles on processes and procedures
- Work with product and engineering to improve software and identify new features
๐ Requirements
- 2+ years experience in Commercial Insurance lines of coverage
- Experience reading and interpreting Certificates of Insurance
- Experience training and coaching operational specialists
- Strong understanding of U.S. commercial lines insurance
โจ Nice to Have
- Product Management or Project Management experience
- International insurance experience
- Insurtech or procurement technology experience
๐ Benefits & Perks
- ๐๏ธ Hybrid work from Atlanta office 3 days a week
- ๐ Startup environment with growth opportunities
- ๐ค Collaborative team culture
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Panel Interviewยท 45 min
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