Description

You will design and execute quantitative research initiatives, primarily customer sentiment surveys in conjunction with A/B tests, collaborating with Product Management, Data Analytics, and Design to inform product decisions. You'll analyze survey data and present actionable insights to diverse stakeholders, working to optimize and scale research processes for Roku's streaming platform.

Requirements

• Proven skills with survey design, quantitative analysis, and experimental designs
• Ability to work with data analysts and UX researchers for cross-functional reporting
• Strong communication, presentation, and analytical skills
• 2-3 years of experience as a consumer researcher in industry
• Bachelor's or Master's degree in relevant field

Responsibilities

• Develop, plan, and execute research initiatives to understand product and feature sentiment in context of A/B tests
• Collaborate with Product Managers, Data Analysts, and others to identify research goals
• Collect and analyze user sentiment via surveys, combining with behavioral data to inform decisions
• Present research insights through written reports and live presentations
• Optimize and automate repetitive research processes to scale sentiment survey program