💼 About This Role

You'll serve as the principal liaison implementing best practices for long-term and post-acute care customers, leading business discovery and system configuration. You'll drive optimized business outcomes through trusted advisory and change management. Up to 30% on-site travel to customer sites is expected.

🎯 What You'll Do

• Lead business discovery and develop implementation approaches
• Configure system setup and translate technical requirements
• Build customer relationships as a trusted advisor
• Collaborate with internal teams to execute on-time implementation plans

📋 Requirements

• 4+ years in a software implementation role
• Post-secondary education in a technology-related field
• Consulting experience performing workflow analysis
• Experience on multi-resource project teams balancing milestones

✨ Nice to Have

• Healthcare market experience
• Prior experience with long-term/post-acute care solutions

🎁 Benefits & Perks

• 🏖️ Flexible remote work
• 💡 AI tool integration for daily workflows
• 📚 Training and development investment
• 🏆 Recognition as a top private cloud company
• 🌍 Meaningful work impacting millions of lives

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical/case interview· 60 min