🛠 Tech Stack

💼 About This Role

You'll lead a technical account management team at Hootsuite, focusing on driving product adoption and delivering recurring paid services to customers. You will work with sales and product leaders to develop GTM assets and optimize service delivery.

🎯 What You'll Do

• Manage a high-performing team of technical account managers
• Develop and optimize service delivery processes and templates
• Partner with Sales to build GTM assets for professional services
• Forecast demand and manage team capacity to meet utilization targets

📋 Requirements

• 12+ years of relevant work experience
• 3-5 years of management experience in a SaaS company
• Experience collaborating with Sales and Product teams
• Executive-level communication and interpersonal skills

✨ Nice to Have

• Experience with Hootsuite or Talkwalker platforms
• Knowledge of APIs and integrations
• Background in professional services or technical account management

🎁 Benefits & Perks

• 🏖️ Flexible work arrangement (remote/hybrid)
• 💰 Competitive salary and equity
• 📚 Learning and development opportunities
• 🏥 Health and wellness benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min