💼 About This Role

You'll manage a portfolio of enterprise clients, driving product adoption and value realization through tailored strategies. You'll act as a trusted advisor, engaging with executive stakeholders to align business goals with measurable outcomes.

🎯 What You'll Do

• Manage enterprise client portfolio from onboarding to renewal
• Build relationships with stakeholders including executive leadership
• Develop data-driven success plans aligned with business objectives
• Identify upsell and cross-sell opportunities with sales teams
• Monitor account health and proactively address risks

📋 Requirements

• 5+ years in enterprise customer success, account management, or consulting
• Proven ability to manage large, complex accounts
• Fluency in French and English; additional European languages a plus
• Experience engaging C-level stakeholders
• Understanding of digital analytics and data-driven decision-making

✨ Nice to Have

• Familiarity with data warehouses and AI-driven tools
• Experience collaborating with sales teams for revenue growth
• Passion for SaaS and customer-centric strategies

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏖️ Flexible work arrangements including remote options
• 📈 Stock options to share in company success
• 🎓 Learning and development opportunities
• 🏥 Lifestyle allowances and well-being initiatives

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round with Leadership· 1 hour