5h ago
Shift Lead
Boston, Massachusetts
$40.6k-$40.6k / year
full-timeretail
πΌ About This Role
You'll lead shift operations and ensure smooth, efficient cafe service. Your focus is on delivering exceptional customer experiences and maintaining quality standards. This role is perfect for someone who thrives in a fast-paced, team-oriented environment.
π― What You'll Do
- Lead shift operations and manage floor flow
- Deliver consistent, welcoming customer service
- Prepare beverages using high-quality coffee equipment
- Maintain food safety and minimize product waste
π Requirements
- Experience in customer service or hospitality
- 18+ years of age
- Able to lift 25+ lbs and stand for long periods
- Availability for peak days including weekends
β¨ Nice to Have
- Passion for coffee and matcha
- Strong multitasking and problem-solving skills
π Benefits & Perks
- π° $19.50 per hour plus tips
- ποΈ Tenure based paid time off
- π Commuter benefits
- β Complimentary coffee and treats on shift
- π Free Blank Street swag
π¨ Hiring Process
Estimated timeline: 1-2 weeks Β· AI estimate
- 1Initial ApplicationΒ· 15 min
- 2Phone ScreenΒ· 30 min
- 3In-person InterviewΒ· 45 min
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