🛠 Tech Stack

💼 About This Role

You'll join a global team delivering expert-level technical support across the Wiz cloud-native security platform, investigating complex multi-domain issues spanning cloud infrastructure, workload protection, and runtime defense. You'll combine deep troubleshooting with AI-driven automation to scale support operations and improve resolution quality. This role offers hands-on experience across AWS, Azure, and GCP in the fastest-growing cloud security startup.

🎯 What You'll Do

• Investigate and resolve customer issues across cloud security posture management
• Troubleshoot cloud connector and integration failures across AWS, Azure, GCP
• Diagnose workload scanning and runtime security issues
• Design and implement automation using AI agents and tooling

📋 Requirements

• 5+ years of hands-on technical experience in customer support or related role
• 2+ years working with cloud platforms (AWS, Azure, GCP)
• 1+ years of Kubernetes and containerized applications experience
• Experience reading and debugging code in Python, Shell, JavaScript, or Go

✨ Nice to Have

• Experience with vulnerability management, SBOM/SCA, or CVE triage
• Hands-on experience with threat detection, runtime security, or SIEM/SOAR
• Experience with Infrastructure-as-Code and CI/CD pipelines

🎁 Benefits & Perks

• 🏖️ Remote-first culture with flexible working hours
• 💰 Equity in a high-growth startup
• 🩺 Health insurance coverage
• 📚 Professional development budget
• 🌍 Global team with diverse backgrounds

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Team Interview· 45 min