3h ago

Field Service Engineer II

Los Angeles, CA
full-timeseniormedical device

Tech Stack

Description

You will install, troubleshoot, and repair the Tablo Hemodialysis System at customer facilities and patients' homes, performing scheduled maintenance and acting as a technical subject matter expert. You'll collaborate with cross-functional teams and provide feedback to R&D, all while ensuring responsive support to clinical staff and patients.

Requirements

  • Associate's degree in Electrical, Electronics, Mechanical, or Fluidics recommended; or military equivalent
  • 5+ years Field Service experience
  • Knowledge of electronic, mechanical, and fluidics components
  • Valid driver's license and good driving record
  • Ability to travel extensively within the US and lift up to 75 pounds

Responsibilities

  • Install, troubleshoot, and repair Tablo Dialysis Systems at customer facilities or patient homes
  • Perform scheduled preventative maintenance including calibrations, hardware/software upgrades
  • Serve as technical subject matter expert and deliver first/second level technical support
  • Accurately document service activities and manage spares inventory
  • Provide feedback to R&D and support Marketing/Sales for seminars and demonstrations
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