🛠 Tech Stack

💼 About This Role

You'll act as the main point of contact for clients, supporting them through onboarding and ongoing account success in a fast-paced SaaS environment. You'll coordinate with internal teams to ensure seamless project delivery and high client satisfaction. This role offers the chance to work remotely with international clients.

🎯 What You'll Do

• Manage daily client communication via Slack, email, and CRM.
• Coordinate cross-functional teams for project delivery.
• Oversee project scope, timelines, and deliverables.
• Manage multiple client accounts with effective CRM tracking.

📋 Requirements

• 3–5 years of experience in customer success or account management.
• Prior experience with eCommerce clients or marketing/advertising agency.
• Strong written and verbal English communication skills.
• Ability to work US business hours (EST/PST).

✨ Nice to Have

• Interest in technology, SaaS platforms, and digital commerce.
• Familiarity with advertising automation tools.
• Experience working in a remote startup environment.

🎁 Benefits & Perks

• 🏠 Fully remote work with flexibility.
• 💰 Competitive salary paid in USD.
• 🌍 International clients in a fast-growing SaaS environment.
• 🛠️ Exposure to cutting-edge advertising and eCommerce tools.
• 🚀 Dynamic startup culture.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Manager interview· 45 min
3. 3Technical/case interview· 60 min