2h ago
Account Manager
Remote
full-timemid RemoteHR Tech / Coaching
Tech Stack
Description
You will be the primary point of contact for partners and members, managing relationships and ensuring seamless execution across teams. You'll drive day-to-day account management, design partner-specific programs, and own the operational rhythm of partner success to drive engagement and renewals.
Requirements
- 2-3 years in customer success, account management, or client services at B2B SaaS or tech company
- Proven ability to manage client relationships in fast-paced startup environments
- Strong project management skills
- Comfort with data and reporting
- Bonus: Experience with HR, L&D, or People Ops stakeholders
Responsibilities
- Own day-to-day account management as operational point of contact for partner accounts
- Partner cross-functionally with coaching ops, product/engineering, sales, and leadership to surface partner needs
- Design and execute partner-specific programs to drive engagement and prove ROI
- Own operational rhythm of partner success: manage renewals tracking and account health indicators
- Drive engagement and utilization for partners through proactive outreach
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