11h ago

Partner Success Manager

Manchester, UK

โœจ $100k-$130k / yearest.

full-time Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll guide accounting and bookkeeping firms in adopting Xero solutions, acting as a trusted advisor to drive sustainable growth and retention. Your influence empowers the small business community through best practice recommendations.

๐ŸŽฏ What You'll Do

  • Manage partner portfolio to drive retention and mitigate churn
  • Educate partners on resources and certification programs
  • Develop migration plans for subscription upgrades
  • Implement customer programs and deployment blueprints

๐Ÿ“‹ Requirements

  • Experience in SaaS or accounting industry
  • Ability to build rapport and maintain long-term relationships
  • Proficiency in Salesforce CRM for tracking progress
  • Comfortable working autonomously in fast-paced environment

โœจ Nice to Have

  • Experience with cross-sell and up-sell strategies
  • Presentation and training skills
  • Background in a technology company managing clients

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Hybrid work balancing office and remote
  • ๐ŸŽ“ Learning and development opportunities
  • ๐Ÿข Modern office spaces with boost days for team connection

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Team Interviewยท 45 min
0 0 0