11h ago
Partner Success Manager
Manchester, UK
โจ $100k-$130k / yearest.
full-time Hybridsoftware
๐ Tech Stack
๐ผ About This Role
You'll guide accounting and bookkeeping firms in adopting Xero solutions, acting as a trusted advisor to drive sustainable growth and retention. Your influence empowers the small business community through best practice recommendations.
๐ฏ What You'll Do
- Manage partner portfolio to drive retention and mitigate churn
- Educate partners on resources and certification programs
- Develop migration plans for subscription upgrades
- Implement customer programs and deployment blueprints
๐ Requirements
- Experience in SaaS or accounting industry
- Ability to build rapport and maintain long-term relationships
- Proficiency in Salesforce CRM for tracking progress
- Comfortable working autonomously in fast-paced environment
โจ Nice to Have
- Experience with cross-sell and up-sell strategies
- Presentation and training skills
- Background in a technology company managing clients
๐ Benefits & Perks
- ๐๏ธ Hybrid work balancing office and remote
- ๐ Learning and development opportunities
- ๐ข Modern office spaces with boost days for team connection
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Team Interviewยท 45 min
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