11h ago

Senior Customer Success Business Partner

New York, NY

$147k-$198k / year

full-timeseniorsoftware

🛠 Tech Stack

💼 About This Role

You'll act as a strategic advisor for enterprise customers, driving value realization from Anaplan's AI-infused platform. You'll own the full customer lifecycle—from onboarding to expansion—ensuring measurable business outcomes and strong retention. This role combines deep business acumen with hands-on executive engagement.

🎯 What You'll Do

  • Manage a portfolio of enterprise customers to maximize ROI
  • Own end-to-end lifecycle: onboarding, adoption, renewals, expansion
  • Develop outcome-driven Executive Business Reviews (EBRs)
  • Drive platform expansion including AI use cases across business functions

📋 Requirements

  • 10+ years in customer-facing roles (success, presales, consulting)
  • Deep expertise in FP&A or Supply Chain Planning
  • Proven experience driving renewals and expansion
  • Bachelor's degree in business, finance, or related field

✨ Nice to Have

  • CA or MBA
  • Experience with Enterprise Performance Management (EPM)

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO
  • 💰 Competitive salary and equity
  • 🏥 Health insurance
  • 📈 401(k) matching

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Panel Interview· 60 min
0 0 0