22h ago

CRM Analyst

Istanbul / Maslak

$45k-$65k / yearest.

full-timemid Hybride-commerce

🛠 Tech Stack

💼 About This Role

You'll manage and optimize multi-channel communications for a sustainable fashion platform, segment users for maximum impact, and run data-driven experiments to boost engagement and revenue. You'll leverage analytics and automation to streamline processes and translate insights into actionable CRM strategies.

🎯 What You'll Do

  • Manage and optimize CRM communication channels (Push, Email, SMS, In-app).
  • Analyze user base and build actionable segments for better targeting.
  • Allocate and optimize discount budgets for incremental value.
  • Design and manage onboarding and lifecycle journeys for new users.

📋 Requirements

  • BS/BA in Engineering, Marketing, Business or related field.
  • Experience in CRM or related role with campaign management focus.
  • Strong analytical skills and experience working with data.
  • Coding skills in SQL or Python.

✨ Nice to Have

  • Experience with A/B testing and experimentation.
  • Knowledge of automation and scripting.
  • Familiarity with CRM platforms.

🎁 Benefits & Perks

  • 🏖️ Hybrid work model
  • 📈 Career growth opportunities
  • 💻 Modern tech stack
  • 🌍 International team culture
  • 🎁 Employee discount on platform
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