5h ago

Trust & Safety Operations Analyst

San Francisco

$189k-$280k / year

full-timesenior Hybridai-ml

💼 About This Role

You'll join OpenAI's Trust & Safety Operations team to safeguard products and users from abuse, fraud, and emerging risks. You'll handle high-sensitivity cases and build scalable operational systems. This role involves exposure to sensitive content.

🎯 What You'll Do

  • Handle and resolve high-priority cases in your specialization area.
  • Perform in-depth risk evaluations and investigations using internal tools.
  • Act as incident manager for escalations requiring nuanced interpretation.
  • Partner with cross-functional teams to design operational workflows.

📋 Requirements

  • 5+ years of experience in trust & safety, fraud prevention, or similar domain.
  • Deep domain expertise in content integrity or emerging risk operations.
  • Proven track record of scaling operations and building processes.
  • Exceptional analytical skills to detect patterns and assess risk.

✨ Nice to Have

  • Experience in a global or high-growth tech environment.
  • Familiarity with legal, policy, and technical frameworks.
  • Ability to leverage AI tools to enhance workflows.

🎁 Benefits & Perks

  • 💰 Competitive compensation including equity.
  • 🏖️ Flexible time off
  • 🏥 Comprehensive health benefits
  • 🏠 Relocation assistance offered
  • 📈 Growth opportunities in a fast-paced environment
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