5h ago
Trust & Safety Operations Analyst
San Francisco
$189k-$280k / year
full-timesenior Hybridai-ml
💼 About This Role
You'll join OpenAI's Trust & Safety Operations team to safeguard products and users from abuse, fraud, and emerging risks. You'll handle high-sensitivity cases and build scalable operational systems. This role involves exposure to sensitive content.
🎯 What You'll Do
- Handle and resolve high-priority cases in your specialization area.
- Perform in-depth risk evaluations and investigations using internal tools.
- Act as incident manager for escalations requiring nuanced interpretation.
- Partner with cross-functional teams to design operational workflows.
📋 Requirements
- 5+ years of experience in trust & safety, fraud prevention, or similar domain.
- Deep domain expertise in content integrity or emerging risk operations.
- Proven track record of scaling operations and building processes.
- Exceptional analytical skills to detect patterns and assess risk.
✨ Nice to Have
- Experience in a global or high-growth tech environment.
- Familiarity with legal, policy, and technical frameworks.
- Ability to leverage AI tools to enhance workflows.
🎁 Benefits & Perks
- 💰 Competitive compensation including equity.
- 🏖️ Flexible time off
- 🏥 Comprehensive health benefits
- 🏠 Relocation assistance offered
- 📈 Growth opportunities in a fast-paced environment
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