1d ago
Staff Consultant, Technical Writer
India
โจ $30k-$55k / yearest.
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll transform complex digital products into clear, user-friendly documentation and learning content for a global engineering environment. Your work will directly improve user experience and product scalability across international teams. You'll also create engaging training videos and role-based learning paths to drive product adoption.
๐ฏ What You'll Do
- Design comprehensive technical documentation for platform configuration and admin workflows.
- Create role-based content for Admin, Operations, and Business users.
- Produce short training videos using screen recording and editing tools.
- Collaborate with cross-functional teams to ensure content accuracy and alignment with product updates.
๐ Requirements
- Around 6 years of experience in technical writing for complex digital platforms.
- Strong expertise in Business Intelligence and reporting documentation.
- Proven ability to simplify configuration-heavy workflows into clear content.
- Hands-on experience creating training videos with tools like Camtasia or Loom.
โจ Nice to Have
- Familiarity with documentation tools like Confluence, SharePoint, or GitBook.
- Experience with e-learning authoring tools such as Articulate 360 or Adobe Captivate.
- Knowledge of knowledge base or LMS platforms and accessibility standards (WCAG).
๐ Benefits & Perks
- ๐ Global exposure in a fast-scaling digital product engineering environment.
- ๐ Learning and development with modern documentation and AI tools.
- ๐ค Collaborative culture in a non-hierarchical, agile workplace.
- ๐ International teams across multiple geographies.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
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