Tech Stack

Description

You will work closely with the implementor team to understand the TrustVisitor architecture, configuration, and integration points. Coordinate with internal teams to support system configuration, setup API connections, and handle routine operational tasks like certificate renewals and log review. Serve as the primary internal point of contact post-handoff to coordinate issue resolution.

Requirements

• 4+ years of experience in IT infrastructure, implementation of COTS product, identity and access management, or enterprise application support
• Working knowledge of API fundamentals (understanding endpoints, authentication, connectivity, and how COTS products interact with external systems)
• Working knowledge of certificate-based authentication and PIV/CAC SSO concepts (SAML, certificate-based authentication, OIDC)
• Working knowledge of SQL Server database fundamentals (basic queries, connectivity, troubleshooting)
• Understanding of DMZ architectures and secure exposure of on-prem applications to the public internet
• Ability to collaborate effectively with cross-functional technical teams and external vendors
• Strong troubleshooting skills, including basic familiarity with Windows Server environments (IIS concepts, log review, service behavior)
• Excellent communication, documentation, and coordination skills
• Active Top Secret clearance (SCI Eligible)

Responsibilities

• Coordinate with internal teams (IAM, network, security, facilities, PACS vendors) to support system configuration and integration
• Assist with setup and maintenance of identity validation and access control workflows
• Set up SSO using PIV/CAC and certificate-based authentication
• Manage SSL/TLS certificates and lifecycle
• Set up Group Managed Service Accounts
• Set up API connections or data feeds
• Support connectivity and security requirements for an on-premises application accessible via public internet through a DMZ
• Perform routine operational tasks including certificate renewals, log review, and basic troubleshooting
• Document system configuration, operational procedures, and support processes
• Serve as the primary internal point of contact for TrustVisitor after handoff
• Coordinate issue resolution with internal teams and 3rd party interfaced applications