🛠 Tech Stack

💼 About This Role

You'll serve as the trusted technical partner for OPSWAT's enterprise customers, owning the post-sales relationship for accounts running mission-critical workloads on our cybersecurity platform. You will guide deployments and optimize security posture across hybrid IT/OT environments. This role offers the chance to work with Fortune 500 enterprises and national CERTs globally.

🎯 What You'll Do

• Own post-sales technical relationship for strategic accounts from onboarding through renewal
• Drive deployment, integration, and optimization of OPSWAT products across IT/OT environments
• Conduct Quarterly Business Reviews and service health checks
• Troubleshoot complex multi-component issues and coordinate with support teams

📋 Requirements

• 6+ years in a technical post-sales role at a cybersecurity or enterprise software company
• Hands-on experience with endpoint security (EDR/XDR), network security, or SIEM tools
• Strong fundamentals in networking and operating systems (Windows, Linux)
• Experience integrating security platforms via REST APIs and scripting (Python, PowerShell, or Bash)

✨ Nice to Have

• Experience with OT/ICS environments and security frameworks (IEC 62443, NIST SP 800-82)
• Background serving regulated industries (government, defense, energy, financial services, or healthcare)
• Security certifications such as CISSP, GICSP, OSCP, or CEH

🎁 Benefits & Perks

• 💻 Remote work flexibility
• 🏥 Comprehensive health insurance
• 🎓 Professional development opportunities
• 🌍 Global team collaboration

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min