🛠 Tech Stack

💼 About This Role

You'll manage a large portfolio of EMEA customers, designing at-scale outreach campaigns and onboarding programs to drive Notion adoption. Your core impact will be helping customers achieve maximum value from Notion through tailored consultations and training. You'll work cross-functionally with sales to shape our growth strategy.

🎯 What You'll Do

• Manage a large portfolio of EMEA customers
• Onboard and expand customer base through consultations and training
• Design and run at-scale outreach campaigns
• Identify strategic customers to drive monthly active users and seat expansion

📋 Requirements

• 3+ years experience at a fast growing software company
• Track record of success in Customer Success or Account Management
• Fluent Spanish speaker
• Experience managing a large volume of accounts

✨ Nice to Have

• Built Customer Success playbooks or processes
• Experience in scaled program management or building campaigns in Outreach
• Experience using Notion, Salesforce, and Gainsight

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 💰 Equity
• 📚 Learning budget
• 🍽️ Free meals

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min
4. 4Final Rounds· 1.5 hours