🛠 Tech Stack

💼 About This Role

You'll lead daily warranty inspection operations and identify systemic product issues to improve customer experience. You'll analyze return data to surface insights and partner cross-functionally with Customer Care, Quality, and Product teams. This role offers the chance to establish inspection standards and drive quality improvements at a leading cannabis tech company.

🎯 What You'll Do

• Lead daily warranty inspection operations.
• Diagnose and categorize product failures.
• Analyze return data for root causes.
• Create monthly reporting on return trends.
• Train and mentor inspection staff.

📋 Requirements

• 3-5+ years in quality inspection or consumer electronics diagnostics.
• High school diploma or equivalent required.
• Experience with SOPs and process improvement.
• Proficiency in Excel for tracking and analysis.

✨ Nice to Have

• Additional technical or quality-related education.
• Familiarity with Puffco products.

🎁 Benefits & Perks

• 💰 Competitive pay ($70,000).
• 🏥 Medical/Dental/Vision/Life coverage.
• 🏖️ Flexible Time-Off.
• 🍕 Snacks, lunches, retreats, and more.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Inspection Exercise· 60 min