Description

You will oversee Connecteam's large business and enterprise customers, ensuring their sustained success by serving as a trusted advisor, crafting tailored solutions, and boosting product adoption.

Requirements

• 2+ years B2B SaaS experience
• Customer-facing experience
• Excellent written and verbal communication skills
• Proactive self-starter comfortable in fast-paced environment
• Experience building relationships with senior business stakeholders

Responsibilities

• Develop and execute customer success plans based on desired business outcomes
• Ensure customers maximize value from Connecteam investment and use licenses
• Consult with customers to solve problems and achieve goals
• Analyze data to track customer progress and identify improvements
• Work with customers to create new use cases and success stories