1d ago
Dispatcher
Goodlettsville, TN
$37.4k-$52k / year
full-timemanufacturing
๐ Tech Stack
๐ผ About This Role
You'll coordinate technician appointments to maximize productivity and serve as the liaison between company, technician, and customer. You'll deliver exceptional customer service using Service Titan and maintain accurate schedules. This role offers year-round work with no layoffs and advancement opportunities.
๐ฏ What You'll Do
- Dispatch technicians to service calls and maintain schedules.
- Prioritize calls according to customer or operational need.
- Coordinate on-call schedules and after-hours procedures.
- Maintain accurate customer database information.
๐ Requirements
- Minimum of 3 years prior industry experience in dispatch and coordination preferred.
- Basic computer skills including Word, Excel, and company software.
- Geographical knowledge of service area and/or map reading skills.
- Ability to work extended hours, nights or weekends.
โจ Nice to Have
- Service Titan experience preferred.
- Exceptional interpersonal and communication skills.
๐ Benefits & Perks
- ๐ฐ Weekly Pay and Competitive Bonus Structure
- ๐ฅ Medical, Dental & Vision Insurance
- ๐ผ 401k Matching and Company paid life insurance
- ๐๏ธ Paid Vacation and Holidays
- ๐ Advancement Opportunities and Year-round work
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2In-Person Interviewยท 1 hour
- 3Offerยท 1 day
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