Description

You will run the local Carvana hub, leading a team of Customer Advocates to ensure market success. This involves managing operations, logistics, branding, team development, and customer experience in a fast-paced environment.

Requirements

• Big picture thinker with ability to manage employee and customer experience
• Strong people leadership skills
• Ability to interview, select, onboard, and train team members
• Experience in a fast-paced, team-oriented environment
• Effective communication and presentation skills

Responsibilities

• Run the local Carvana hub including market launch, operations, logistics, and consumer branding
• Lead, mentor, and develop a team of Customer Advocates
• Conduct performance check-ins, set goals, and provide feedback
• Generate and monitor regular reports for upper management
• Assess business trends and proactively create solutions