💼 About This Role

You'll design and evaluate conversational scenarios to benchmark advanced AI audio models. Your work directly improves how AI systems handle customer support interactions. This remote contract role offers flexible hours and exposure to cutting-edge AI technologies.

🎯 What You'll Do

• Design and run role-play evaluation scenarios for customer support interactions.
• Contribute to dataset creation and AI model benchmarking across multiple domains.
• Evaluate model outputs using qualitative and quantitative criteria.
• Ensure conversational quality, task accuracy, and contextual understanding.

📋 Requirements

• Strong verbal communication skills and experience in simulated customer support.
• English proficiency across reading, writing, listening, and speaking.
• Ability to evaluate structured dialogue and follow detailed assessment frameworks.
• Basic understanding of structured data concepts such as JSON and simple logic reasoning.

✨ Nice to Have

• Experience with technical documentation and evaluation rubrics.
• Familiarity with prompt-based workflows.

🎁 Benefits & Perks

• 💰 Hourly compensation: $11 – $30.65 per hour
• 🌍 Remote, contract-based engagement with flexible working arrangements.
• 🤖 Exposure to cutting-edge conversational and agentic audio technologies.
• 📋 Project-based work with clear evaluation frameworks and structured tasks.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Technical Assessment· 1-2 hours
3. 3Offer· 1 week