💼 About This Role

You'll curate a personalized experience for distinguished guests at Top of the Rock in Rockefeller Center, ensuring comfort and service excellence. Your attentiveness enhances guest satisfaction and the attraction's reputation as a world-class destination.

🎯 What You'll Do

• Welcome and assist VIP guests with a professional demeanor
• Serve beverages and provide storage for personal items
• Address and resolve guest inquiries or concerns
• Maintain a clean, stocked, and organized lounge environment

📋 Requirements

• High School Diploma or equivalent
• 1–2+ years of customer service experience preferred
• Flexible availability including weekends and holidays
• Ability to lift/move up to 40-60 lbs

✨ Nice to Have

• Prior observation deck experience
• Familiarity with POS or lounge management tools

🎁 Benefits & Perks

• 💼 Medical, Dental, Vision
• 💰 401k with matching
• 📚 Education Discounts
• 🏖️ Paid Time Off
• 🐾 Pet Insurance

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min

🚩 Heads Up

• Temporary position with no clear end date
• Physical requirements may be excessive for the role