🛠 Tech Stack

💼 About This Role

You'll manage end-to-end client lifecycle activities for pharmacy and health benefit administration programs, acting as a key liaison between clients and internal teams. Your core impact will be ensuring seamless execution of benefit changes, implementations, and ongoing account operations. This role offers remote flexibility and the chance to drive operational excellence in a mission-driven healthcare technology environment.

🎯 What You'll Do

• Manage end-to-end client lifecycle activities including implementations and renewals
• Execute and validate client benefit requests and pricing adjustments
• Investigate and resolve claims discrepancies and client escalations
• Coordinate cross-functional collaboration for accurate data flow

📋 Requirements

• Bachelor's degree in healthcare, business, or related field
• 5+ years in PBM, health plan administration, or healthcare operations
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

✨ Nice to Have

• Experience with structured and unstructured data
• SQL knowledge

🎁 Benefits & Perks

• 💰 Competitive base salary USD 80,000 – 100,000
• 🏠 Remote work flexibility within the United States
• 🏥 Healthcare technology environment with mission-driven focus
• 🤝 Cross-functional collaboration across clinical and operational teams
• 📈 Career development in a growing organization

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Behavioral Interview· 45 min
4. 4Offer· N/A