🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of EMEA customers as their primary post-sales technical advisor, driving adoption of the NodeZero autonomous pentesting platform. You'll partner with security leaders to ensure value realization and retention, shaping the customer success experience across the region.

🎯 What You'll Do

• Manage EMEA customer portfolio as primary post-sales technical advisor
• Cultivate champions with security leaders from analysts to CISOs
• Deliver technical onboarding and enablement to drive NodeZero adoption
• Proactively identify customer needs and suggest solutions
• Partner with sales and renewals teams to drive retention and growth

📋 Requirements

• 5+ years in Customer Success or Technical Account Management in SaaS cybersecurity
• In-depth knowledge of cybersecurity practices and principles
• Experience managing a book of business with revenue targets (ARR)
• Business fluency in English; location in UK, Germany, France, Belgium, Ireland, Italy, Netherlands, or Spain

✨ Nice to Have

• Relevant certifications such as CompTIA Security+ or CISSP
• Startup or high-growth company experience
• Proficiency in French, German, or Italian

🎁 Benefits & Perks

• 🌍 100% Remote Work
• 📈 Growth Opportunities in a dynamic team
• 🏖️ Flexible Vacation Policy
• 👶 Generous Parental Leave
• 🩺 Health, Vision & Dental Insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min