💼 About This Role

You'll handle inbound calls from potential participants in Phase 1 clinical drug trials, screening for eligibility and scheduling appointments. This role ensures accurate data entry and supports study enrollment. Bilingual Spanish-English fluency is required for this hybrid position.

🎯 What You'll Do

• Answer inbound calls from potential clinical trial participants
• Screen callers for study eligibility criteria
• Collect and enter personal data for eligible participants
• Make outbound calls to schedule appointments

📋 Requirements

• Minimum 1 year of prior call center experience
• Bilingual Spanish-English fluency
• Prior data entry experience
• High school diploma or GED

🎁 Benefits & Perks

• 🏖️ Paid Time Off
• 🏥 Medical Insurance
• 💰 401(k) Matching

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2In-Person Interview· 1 hour
3. 3Offer· 3 days