6h ago
Sr. Provider Customer Success Manager - Enterprise Accounts
US
$118k-$132k / year
full-timemid Remotehealthcare
π Tech Stack
πΌ About This Role
You'll build strategic partnerships with enterprise healthcare providers, acting as a trusted advisor to drive adoption of digital solutions. Your focus is maximizing product value through data-driven insights and aligning technology with clinical and operational goals. This role offers direct impact on healthcare transformation and collaboration with senior stakeholders.
π― What You'll Do
- Serve as primary contact for strategic healthcare provider accounts
- Build and maintain long-term account plans aligned with customer goals
- Drive solution adoption and alignment with clinical/operational objectives
- Deliver consultative support to maximize product value and ROI
π Requirements
- 2-5 years experience in healthcare within health systems or hospitals
- Proven experience in customer success or account management
- Strong communication skills with executive presence
- Experience with CRM tools and SaaS or healthcare technology platforms
β¨ Nice to Have
- EHR experience
- Experience in acute care environments
π Benefits & Perks
- π° Performance-based bonus
- π₯ Medical, dental, and vision coverage
- π Flexible remote work arrangement
- π Professional development and career growth
- βοΈ Travel opportunities within California and Toronto
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Hiring Manager InterviewΒ· 60 min
- 3Panel InterviewΒ· 60 min
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