6h ago

Sr. Provider Customer Success Manager - Enterprise Accounts

US

$118k-$132k / year

full-timemid Remotehealthcare

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll build strategic partnerships with enterprise healthcare providers, acting as a trusted advisor to drive adoption of digital solutions. Your focus is maximizing product value through data-driven insights and aligning technology with clinical and operational goals. This role offers direct impact on healthcare transformation and collaboration with senior stakeholders.

🎯 What You'll Do

  • Serve as primary contact for strategic healthcare provider accounts
  • Build and maintain long-term account plans aligned with customer goals
  • Drive solution adoption and alignment with clinical/operational objectives
  • Deliver consultative support to maximize product value and ROI

πŸ“‹ Requirements

  • 2-5 years experience in healthcare within health systems or hospitals
  • Proven experience in customer success or account management
  • Strong communication skills with executive presence
  • Experience with CRM tools and SaaS or healthcare technology platforms

✨ Nice to Have

  • EHR experience
  • Experience in acute care environments

🎁 Benefits & Perks

  • πŸ’° Performance-based bonus
  • πŸ₯ Medical, dental, and vision coverage
  • 🏠 Flexible remote work arrangement
  • πŸ“ˆ Professional development and career growth
  • ✈️ Travel opportunities within California and Toronto

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 60 min
  3. 3Panel InterviewΒ· 60 min
0 0 0