Tech Stack

Description

You will lead client-facing implementations and drive successful delivery across ServiceNow ITOM/ITSM environments, combining end-to-end engagement ownership with pre-sales support. You'll serve as a trusted advisor, translating business needs into effective solutions while conducting workshops and supporting proposal development.

Requirements

• Based in the United States and located in North Carolina
• Strong communication and problem-solving skills
• Experience with ServiceNow ITOM/ITSM implementations
• Ability to travel up to 25% across the Southeast region

Responsibilities

• Recommend and deliver solutions meeting customer functional requirements
• Prepare and execute workshops
• Support pre-sales solutioning, scoping, and proposal development
• Serve as trusted advisor to clients
• Manage end-to-end engagement delivery