18h ago

Senior Manager, User Research

London

$165k-$210k / yearest.

full-timesenior Hybridsoftware

💼 About This Role

You'll lead a team of User Researchers shaping Spotify's core mobile experience, ensuring research meaningfully influences product and design decisions. You'll define the research strategic agenda and co-create UX strategy with senior stakeholders. This is a pivotal moment as AI reshapes how research is conducted, and you'll guide the team's responsible adoption of AI tools while maintaining high craft standards.

🎯 What You'll Do

  • Lead and develop a team of User Researchers, setting direction and coaching
  • Define the user research strategic agenda in partnership with Design and Product leaders
  • Co-create user experience and product strategy with senior stakeholders
  • Drive the team's approach to AI-augmented research and responsible adoption

📋 Requirements

  • People management experience with a strong user research background
  • Ability to co-create a research roadmap tied to product initiatives
  • Understanding of how AI is transforming user research workflows
  • Mastery of a broad and deep methodology range with strong judgment

✨ Nice to Have

  • Experience in a fast-paced consumer tech company
  • Track record of research that has influenced strategic decisions

🎁 Benefits & Perks

  • 🏖️ Flexible work with hybrid model and home office allowance
  • 📈 Stock options and equity grants
  • 🏥 Comprehensive health insurance
  • 🎵 Free Spotify Premium subscription
  • 📚 Learning and development budget
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