🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of up to 200 sellers on Whatnot, using AI tools and data-driven insights to drive their growth and retention. You'll act as the bridge between sellers and internal teams, ensuring they reach key milestones while balancing automation with personalized outreach.

🎯 What You'll Do

• Manage a scaled book of up to 200 sellers with data-driven prioritization
• Use AI tools like Salesforce, ChatGPT, and Gong to automate coaching
• Execute scaled outreach campaigns and monthly education seminars
• Collaborate cross-functionally with Category Leads, Marketing, and Product

📋 Requirements

• 3–5+ years in account management, partnerships, client success, or operations
• Proven ability to manage a large, complex portfolio
• Advanced organizational and prioritization skills
• Comfort with AI tools (ChatGPT, Salesforce automation, Gong AI)

✨ Nice to Have

• Experience supporting SMBs or creators at scale through digital or AI-driven programs
• Background in operational improvement, training, or coaching in high-volume environment
• Passion for live commerce, seller communities, and Whatnot’s core categories

🎁 Benefits & Perks

• 🏖️ Generous Holiday and Time off Policy
• 🏥 Health Insurance options including Medical, Dental, Vision
• 🏠 Work From Home Support
• 🖥️ Home office setup allowance
• 📱 Monthly allowance for cell phone and internet

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Operations Interview· 60 min