9h ago

AI Support Agent

Limassol, Cyprus

$20k-$35k / yearest.

full-timemidCustomer Support / AI Services

💼 About This Role

You'll act as a bridge between AI and customers, jumping into chats when a human touch is needed to close sales. You'll analyze interactions to improve AI scripts and prompts. This role combines sales and AI optimization in a supportive international team.

🎯 What You'll Do

  • Conduct follow-up calls and provide feedback on AI interactions
  • Take over high-priority calls to turn visitors into customers
  • Write and refine AI prompts and scripts
  • Analyze customer interactions to identify drop-off points and suggest fixes

📋 Requirements

  • Sales experience with a proven ability to close deals
  • Tech-curious and comfortable tweaking AI behavior
  • Problem-solving skills to analyze conversation data
  • Adaptability to switch between sales and strategy modes

✨ Nice to Have

  • Experience with conversational AI tools
  • Knowledge of Czech or Slovak languages
  • Background in customer support

🎁 Benefits & Perks

  • 🍿 Office snacks
  • 🏖️ 24 days vacation per year
  • 🏥 Medical insurance
  • 🍳 Partially paid meals in the office
  • 🎓 Language classes (partially paid)

🚩 Heads Up

  • Requires availability for 24/7 shift rotation
  • Role mixes sales and AI coaching with unclear boundaries
  • No explicit salary range provided
0 0 0