9h ago
AI Support Agent
Limassol, Cyprus
✨ $20k-$35k / yearest.
full-timemidCustomer Support / AI Services
💼 About This Role
You'll act as a bridge between AI and customers, jumping into chats when a human touch is needed to close sales. You'll analyze interactions to improve AI scripts and prompts. This role combines sales and AI optimization in a supportive international team.
🎯 What You'll Do
- Conduct follow-up calls and provide feedback on AI interactions
- Take over high-priority calls to turn visitors into customers
- Write and refine AI prompts and scripts
- Analyze customer interactions to identify drop-off points and suggest fixes
📋 Requirements
- Sales experience with a proven ability to close deals
- Tech-curious and comfortable tweaking AI behavior
- Problem-solving skills to analyze conversation data
- Adaptability to switch between sales and strategy modes
✨ Nice to Have
- Experience with conversational AI tools
- Knowledge of Czech or Slovak languages
- Background in customer support
🎁 Benefits & Perks
- 🍿 Office snacks
- 🏖️ 24 days vacation per year
- 🏥 Medical insurance
- 🍳 Partially paid meals in the office
- 🎓 Language classes (partially paid)
🚩 Heads Up
- Requires availability for 24/7 shift rotation
- Role mixes sales and AI coaching with unclear boundaries
- No explicit salary range provided
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