15h ago
Software Engineer - Forecasting & Scheduling
Remote, Canada
$170k-$330k / year
full-time Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll develop forecasting interfaces and scheduling algorithms for a platform that orchestrates human and AI customer support agents. Your work will directly optimize workforce management for thousands of agents. Backed by $71M funding, you'll have real impact on AI-human collaboration at scale.
๐ฏ What You'll Do
- Predict contact volume using forecasting models
- Design scheduling interfaces for thousands of agents
- Enhance MLOps for rapid model deployment
- Optimize both statistical and runtime performance
๐ Requirements
- Experience with Python libraries like pandas, SciPy
- Background on a machine learning or algorithmic team
- Passion for advancing statistical and runtime performance
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฐ Competitive salary with stock options
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Offerยท 30 min
0 0 0