💼 About This Role

You'll lead a team ensuring accurate vehicle registration paperwork in a fast-paced market operations hub. You'll drive compliance, coach team members, and collaborate with regulatory agencies to maintain high standards. This role offers direct impact on customer satisfaction and career growth at a rapidly expanding company.

🎯 What You'll Do

• Develop strategic plans for paperwork accuracy and compliance
• Manage and appraise customer paperwork completeness
• Coach and provide feedback to Paperwork Specialists and Advocates
• Partner with Regulatory Compliance to maintain best practices

📋 Requirements

• Bachelor's degree or 5+ years document processing experience
• Ability to lead a team and maintain a culture of accountability
• Ability to obtain Notary within 90 days
• Clean driving record with no DUIs and ≤2 moving violations in 3 years

✨ Nice to Have

• Experience in medical billing or paralegal work
• Familiarity with vehicle titling and registration processes

🎁 Benefits & Perks

• 🏥 Medical, Dental, and Vision insurance
• 💰 401K with company match
• 🎓 Student loan payments assistance
• 🚗 Vehicle discounts
• 🐾 Pet benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 15 min