💼 About This Role

You'll safeguard platform integrity by investigating suspicious activity and mitigating fraud risk in a fast-growing online marketplace. Your work will directly prevent abuse and protect users, contributing to a safer digital environment. This role offers fully remote work and the chance to impact millions of users globally.

🎯 What You'll Do

• Investigate suspicious account behavior and payment activities.
• Identify and block fraudulent transactions using risk signals.
• Review user-generated content for policy compliance.
• Process global data deletion requests per privacy regulations.

📋 Requirements

• 1-2 years of experience in Trust & Safety or risk operations.
• Strong analytical skills to interpret risk signals and patterns.
• Excellent written communication with attention to detail.
• High emotional resilience in fast-paced fraud environments.

✨ Nice to Have

• Proficiency with Google Sheets, Intercom, or Stripe.
• Familiarity with fraud detection tools like Sift or Forter.
• Experience handling marketplace disputes.

🎁 Benefits & Perks

• 🩺 100% employer-covered medical, dental, vision insurance
• 🏡 Fully remote work environment
• 💰 $26/hour competitive hourly compensation
• 📚 $500 annual professional development allowance
• 🏖️ Wellness days and structured time off rotation

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 15 min