💼 About This Role

You'll lead an EMEA implementation team delivering high-quality onboarding to enterprise and mid-market customers. You'll build scalable processes and collaborate with Sales, Product, and CS to ensure seamless customer transitions.

🎯 What You'll Do

• Lead and develop an EMEA team of implementation specialists
• Oversee end-to-end customer onboarding projects
• Define, scale, and improve implementation processes
• Collaborate with Sales, Product, and Customer Success teams

📋 Requirements

• Implementation or onboarding leadership experience
• Project management skills for multi-stakeholder implementations
• Experience with enterprise and mid-market customers in SaaS
• Ability to operate in remote-first environments

✨ Nice to Have

• Process improvement mindset
• Data-driven approach to measuring success
• Coaching and team development skills

🎁 Benefits & Perks

• 💰 Competitive compensation €90K–€120K base + equity
• 🏖️ Unlimited PTO with encouraged time off
• 🏠 Remote-first across Europe with flexible location
• 📚 Learning budget for training and conferences

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical Assessment· 60 min
4. 4Cross-functional Panel· 45 min