🛠 Tech Stack

💼 About This Role

You'll drive the deployment and adoption of industrial technology solutions for global manufacturing organizations. You'll act as a bridge between customers and engineering teams to manage strategic accounts and support technical implementations. This remote-first role offers the opportunity to collaborate with international teams across Europe, Asia, and the Americas.

🎯 What You'll Do

• Support customer success initiatives including pilots, deployments, renewals, and expansions.
• Manage projects related to account management and professional services.
• Coordinate and track global technology deployments with customers, partners, and teams.
• Act as a liaison between customers and engineering teams to resolve technical issues.

📋 Requirements

• 3-5 years of experience in Account Management, Customer Success, or Technical Project Management in SaaS or manufacturing tech.
• Experience with project management methodologies and coordinating technical deployments.
• Technical knowledge of Python, API integrations, scripting, and database querying.
• Strong analytical skills with ability to interpret large data sets.

✨ Nice to Have

• Experience supporting manufacturing operations, IoT solutions, or industrial environments.
• Additional expertise in technical training or multilingual communication.

🎁 Benefits & Perks

• 💰 Competitive compensation £85,000-£115,000 depending on experience.
• 📈 Performance-based bonuses and equity/stock options.
• 🏡 Fully remote-first work environment with flexibility.
• 🌍 Global impact working on innovative industrial data and manufacturing optimization technologies.
• 📚 Career development opportunities in product innovation and leadership.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Onsite/panel interview· 90 min

🚩 Heads Up

• Salary range broad (£85k-£115k) but estimated based on experience; no explicit figure given in listing.