Tech Stack

Description

You are the first human touchpoint for a high volume of inbound demo requests and free accounts at Klaviyo. You will provide fast, high-quality interactions with smallest accounts to create a seamless experience from first touch through purchase, focusing on acquiring new logos while maintaining exceptional customer experience.

Requirements

• Previous academic, work or internship experience with transferable skills
• BA/BS or equivalent
• Excited by exceeding goals and continuous learning
• Detail-oriented with strong time management skills
• Excellent written and verbal communication skills

Responsibilities

• Field inbound demand via phone, email and other channels
• Run consultative demos focused on one-call closes for smaller opportunities
• Conduct targeted business discovery to understand goals, urgency, and fit
• Efficiently qualify in or out to maximize new logo acquisition
• Own and work a high-velocity pipeline with strong prioritization